Shipping Policy

Shipping and Handling
Our shipping schedule is calculated on the weight and dimension of your shipment and the type of shipping service. Exception otherwise indicated shipping and handling charges will be applied to all orders placed. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only once for shipping and handling, for the entire order.

Shipping Method We Use
Tosot uses UPS Worldship as our primary carrier, they provide fast and reliable service. We reserves the right to switch to an alternate carrier without notification to ensure delivery occurs in a timely fashion.

Where We Ship From
Tosot ships from a warehouse in Canada. In addition, we can drop ship special items to you directly.

Processing Time
Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment. Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment. If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.

Transit Time
UPS Ground: 3 - 8 Business Days
UPS Express: 2 - 3 Business Days

Total Time for Delivery
Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.