Shipping Policy

At TOSOT, we strive to ensure that your orders are processed and delivered as quickly and efficiently as possible. Below are the details of our shipping process, methods, and estimated delivery times.

 

Shipping & Handling

• Shipping costs are calculated based on the weight, dimensions, and shipping service selected.
• Unless otherwise specified, shipping and handling charges apply to all orders.
• If your order includes multiple items and requires separate shipments, shipping charges will be assessed only once at the time of the first shipment.
• In the event of an out-of-stock item, we will ship the available products first and send the remaining items once they are back in stock.

 

Shipping Methods

We primarily use UPS Worldship for fast and reliable delivery. However, we reserve the right to use an alternate carrier without prior notice to ensure your order arrives on time.

 

Estimated Transit Times

• UPS Ground: 3 - 8 business days
• UPS Express: 2 - 3 business days

Please note that delivery times may vary based on location, weather conditions, and carrier delays.

 

Shipping Location

All orders are shipped from our warehouse in Canada. In some cases, special items may be drop-shipped directly to you from our supplier.

 

Order Processing Time

To ensure the security and accuracy of your purchase, all orders undergo a thorough review by our payment processing team. This includes:

1. Verification of order details for accuracy.
2. Payment authorization to confirm validity.
3. Security checks, which may require voice confirmation in certain cases.

 

Processing Timeline

• Credit card verification may take up to 3 business days, depending on the accuracy of the information provided.
• Once verified, in-stock items are shipped as soon as possible from our warehouse.
• If an item is out of stock, it will be shipped once inventory is replenished.

 

Total Delivery Time

The total time for delivery includes:

1. Payment authorization & processing (up to 3 business days).
2. Order fulfillment & packaging (typically within 24-48 hours).
3. Carrier transit time (varies based on the shipping method selected).

Estimated total delivery time: 24 hours to 10 days for in-stock items.